Refund Policy
Effective date: April 16, 2026
1. Subscription charges
Paid subscriptions are billed in advance for each billing period. Unless otherwise stated, payments are non-refundable after successful billing.
2. Eligible refund cases
Refunds may be considered case-by-case for duplicate charges, verified technical failures that block core service use, or accidental purchases reported promptly.
3. Request window
Submit refund requests within 7 days of the charge date by emailing support with your account email and payment details.
4. Non-refundable situations
We generally do not issue refunds for partial usage periods, change of mind after substantial use, or failure to cancel before the next billing date.
5. Cancellation
You can request cancellation anytime. Cancellation stops future renewals and does not retroactively refund already processed charges unless approved under this policy.
6. Chargebacks
If a chargeback is filed without contacting support first, service access may be suspended during investigation.
7. Contact for billing support
Email info@nexxusbyte.com. You can also review Pricing, Terms, and Privacy Policy.